Terms & Conditions:
Booking, Services, Warranty, & Refund



Welcome to The Privé Spa – International Luxury Nail Care & Spa. These Terms and Conditions govern your use of our spa, nail care, and lash services. By using our services, you automatically accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our services.




1/ Self Medical Declaration: Before using any of our spa and services (defined in 3/2), Guests must declare any relevant medical conditions or allergies that may affect the treatments. It is the Guests responsibility to provide accurate and complete information and disclosure regarding their health. If no information is provided during the booking process, or before the service, we consider the Guest condition and health are according to the declaration as being satisfactory for the services to be provided by the Privé Spa.


2/ Right of refusal: Our Spa reserves the right to refuse any treatment if, in our professional judgment, it may pose a risk to the Guests health or safety based on the information provided or the constatation of the situation on site by the therapist.


3/ Medical Advice: Guests are encouraged to consult with their medical professionals before undergoing spa treatments, especially if they have any underlying health issues or concerns.





1/ How to Book a Service: The Privé Spa offer multiple ways to book a service and contact our staff. Please visit our website www.theprivespa.com for more information.


2/ Confirmation by us: The booking request must always be confirmed by one of our agents before becoming valid.


3/ Booking Extension Time: Without instructions from you, bookings are kept maximum 15 minutes.


4/ Booking Change: If any change, kindly inform us minimum 2 hours prior to the booking time.


5/ Booking Cancellation: If you wish to cancel your appointment, kindly inform us minimum 24 hours prior to the booking time. Several cancellation outside the requested will have the same consequences as “no show”.


6/ No show: In case of “no show” without a proper cancellation at least 24 hours prior, we will not be able to consider further reservations, but instead we will invite you to visit us on a walk-in basis.





Guests are required to follow Privé Spa’s rules and guidelines when using our services.


1/ Booking: please refer to section 1.



2/ Range of Services: Privé Spa offers a range of spa, nail care, and lash services, including but not limited to massages, facials, nail treatments, lash services, waxing services, and body scrubs. The availability of services may vary, and Privé Spa reserves the right to modify or discontinue any service at any time.



3/ Subject to availability: All services and treatments are subject to availability, and advance bookings are recommended in order to guarantee the availability of the services.



4/ Diverging results: The Privé Spa’s staff are skilled and trained professionals. However, Guests should understand that the results of spa treatments may vary based on individual factors.



5/ Pricing Policy & Billing Policy: The Privé price policy is transparent and fair. Each Guest will be presented with the total bill before the treatment or service starts. The service will only start once the pro-forma bill is signed by the Guest marking acceptance of the services, prices and the present terms and conditions of services. Prices found online or via platforms are for reference only. Please refer to the prices and rates found in the shop you wish to visit. Do not hesitate to contact us so we can confirm all by written.



6/ Walk-in Guests treatment: We always recommend booking your service(s) with the spa to ensure availability and your highest level of comfort. However, if you decide to use our service on a walk-in basis, you will be treated on a first come, first basis. Please note that you will be the first one in line after the Guests with booking, the higher tier members, and the priority Guests such as elderly, pregnant or disabled Guests. The Privé Spa will always do its best to provide the service to any Guest while ensuring fairness and happiness for everyone.



7/ Service Preparation: Once your booking is confirmed, it is time to prepare yourself for the service. We have prepared some guidelines to help make the whole experience smoother. Don’t forget that failing to follow these rules (before and after) the service may mitigate the overall quality of your service/product/treatment, result in avoidable trouble and discomfort, and may finally void your warranty (if any) with the Privé Spa.



  1. Exfoliation: Gently exfoliate your skin a day or two before your waxing appointment.
  2. Pain Relief: Consider taking a pain reliever like ibuprofen or aspirin about 30 minutes before your appointment if needed.
  3. Timing: Avoid waxing during your menstrual cycle, as your skin can be more sensitive at this time.
  4. Caffeine and Alcohol: Skip caffeine and alcohol before your appointment to prevent increased skin sensitivity.
  5. Communication: Discus your pain threshold and any concerns with your technician before the session.




  1. Sun Protection: Avoid sunlight for the next 24-48 hours.
  2. Soothing Care: Apply aloe vera gel and calming ointments to ease any post-waxing discomfort.
  3. Swimming: Steer clear of swimming for a short while.
  4. Hands Off: Refrain from scratching or rubbing the waxed areas.
  5. Temperature Caution: Skip hot showers, baths, saunas, hot tubs, and steam rooms for a day.
  6. Tanning Warning: No sunbathing, sun-beds, or artificial tans immediately after waxing.
  7. Loose Clothing: Opt for loose-fitting attire to avoid friction on freshly waxed skin.
  8. Exercise Rest: Avoid sports, gym work, or exercise for the next 24 hours.





  1. Minimize Sun Exposure: Try to limit sun exposure for a few days before your appointment. Overly sun-exposed or sunburned skin can become more sensitive during your facial.
  2. Set Clear Goals: Consider what you want to achieve with your facial and any specific skin concerns you may have. This information will guide your esthetician in selecting the best products and techniques.
  3. Gentle Skincare: Avoid using harsh exfoliants or treatments, such as chemical peels or strong retinoids, for several days leading up to your facial.
  4. Arrive Early: Ensure you reach the salon/spa a few minutes ahead of your scheduled time to complete necessary paperwork and get settled.




  1. Sun Protection: Always apply SPF along with your moisturizer, even after your facial.
  2. No Makeup for 12 Hours: Refrain from wearing makeup for at least 12 hours following your facial.
  3. Sun and Tanning Precautions: Steer clear of direct sunlight and tanning for 48 hours. Avoid tanning beds altogether.
  4. Hands Off Your Face: Avoid touching or picking at your face after the facial treatment.
  5. Hair Removal Pause: Do not shave, wax, or undergo laser treatments immediately after your facial.
  6. Stay Hydrated: Drink ample water to support your circulatory system and maintain skin hydration.




  1. Shower: Take a refreshing shower before your massage appointment to feel comfortable and clean.
  2. Arrival Time: Arrive a few minutes early to fill out any necessary forms and have time to relax before your session.
  3. Silence Your Phone: Turn off your phone or set it to silent mode to avoid distractions during the massage.
  4. Clothing Choice: Opt for comfortable and affordable clothing to wear to your appointment. Since massage oils will be used, choose attire that you don’t mind getting a bit of oil on.




  1. Nutrition: Consume a light meal or snack to replenish your energy levels.
  2. Relaxation: Engage in activities that help you unwind and relax in your preferred manner.
  3. Hydration: Drink plenty of water to support your body’s recovery and flush out toxins.
  4. Oil Absorption: Allow the massage oils to remain on your skin for maximum benefits.
  5. Sun Protection: Avoid direct sunlight exposure after your massage.




  1. Shower and Hair Wash Before Your Appointment: Avoid water or steam in the first 48 hours to allow proper bonding between the semi-permanent lashes and your natural lashes. 
  2. Remove Contacts: Take out your contacts before the application for a comfortable experience with closed eyes.
  3. Clean Lashes: Ensure your lashes are makeup-free near the eyes to save time during application.
  4. Avoid Caffeine: On the day of your appointment, it’s recommended to limit your caffeine intake. Some Guests may experience lid twitching, and reducing caffeine can help minimize this.




  1. Eyelash Glue Drying: Allow 24 hours for the eyelash glue to completely dry. Avoid water for the first 8 hours after the procedure. 
  2. Moisture Avoidance: Steer clear of steam baths, saunas, pools, or moisture sources for 24 hours.
  3. No Perm, Tint, or Curlers: Refrain from perming, tinting, or using eyelash curlers on your extensions.
  4. Use Oil-Free Makeup Remover: Choose oil-free makeup remover for your eyes.
  5. Avoid Oil: Avoid mascara, cleansers, moisturizers, and makeup removers containing oil, as they can dissolve the glue.
  6. Lash Cleaning: Regularly clean your lashes with an approved cleaner.
  7. Daily Lash Brushing: Brush your lashes daily, especially after waking up and washing your face.
  8. Post-Shower Care: Gently blot your lashes dry after showering. You can use cool air from a blow dryer to rejuvenate fluffiness.
  9. Maintenance with Refills: To keep the full look, consider Refills every 2-3 weeks.
  10. Lash Safety: Lash extensions won’t harm your natural lashes. Avoid rubbing or pulling them to prevent irritation and damage to hair follicles.
  11. Reach Out for Issues: If you experience any problems, contact us immediately. We offer a FREE review appointment within 3 days of the original session.




  1. Consultation Consideration: Think about your desired brow shape and style before your appointment. This will help in your consultation with the brow specialist.
  2. Arrive Makeup-Free: Arrive at your appointment with clean, makeup-free brows to save time during the procedure.
  3. Avoid Caffeine: Limit your caffeine intake on the day of your appointment. Caffeine can make some people more sensitive, and you want a comfortable experience.




  1. Maintain Dryness: Keep your brows dry for the first 24 hours after your brow lamination.
  2. Skip Brow Makeup: Refrain from using any brow makeup for the next 12-24 hours.
  3. Daily Brushing: Gently brush your brows daily using a spoolie to keep them in shape.
  4. Hands Off: Avoid touching your brows for 24 hours to ensure the best results.
  5. Exfoliation Caution: Steer clear of any exfoliating products for the first 24 hours after the procedure.




  1. Nail Design Ideas: If you’re looking for a specific nail design, bring reference images to show your nail technician.
  2. Nail Length: Decide on the length you prefer for your nails, whether it’s short, medium, or long.
  3. Avoid Caffeine: On the day of your appointment, consider avoiding excess caffeine to prevent any hand jitteriness during the nail application.
  4. Arrive On Time: Aim to arrive a few minutes early to settle in and choose your nail colors without feeling rushed.
  5. Nail Health: Inform your nail technician of any nail health concerns or sensitivities you might have.




  1. Glove Protection: When cleaning or washing up, remember to wear gloves to protect your nails.
  2. Cuticle Care: Apply cuticle oil daily to maintain healthy nails and cuticles.
  3. Nails as Jewels: Treat your nails like jewels, not tools, to prolong their beauty and strength.
  4. Avoid Biting and Filing: Refrain from biting or filing your nails, as this can damage their integrity.
  5. Gentle Maintenance: Never pick or peel the nail products off to ensure the longevity of your manicure.
  6. Scheduled Maintenance: Book your next appointment for maintenance and removal to keep your nails looking their best.




  1. Handling Fresh Polish: Avoid touching hard surfaces within the first 3 hours after the service since the polish might not be completely dry. 
  2. Warranty Notice: Please note that no warranty is offered for Regular Polish due to its nature. Handle with care.
  3. Post-Polish Toenail Care: Toenails with regular polish should not be covered with shoes for at least 24 hours.




  1. Open-Toed Shoes: Avoid closed-toed shoes for the next 3 days after removal to allow proper healing.
  2. Disinfectant Use: While healing, slight infection is common. Use disinfectant twice daily in the affected area.


7/ Proper Manners: Our first objective is to make you happy, the second is to transfer some of our energy to you. All our people are in the salons to serve you. We are always respectful and put you first. We, therefore, ask you to treat us respectfully in return. If you have any concern or issues, please refer to our multiple escalation methods email (mgmt@theprivespa.com) or call our hotline +84909091140 and +84909095606. We believe all can be fixed if you give us a call, we will make it right! We thank you in advance.  



8/ Appropriate Body Hygiene: The Privé Spa is an elegant institution where many very important people meet and spend quality time, it is necessary for the sake of all of people in the spa including Guests and therapists to adopt a certain level of hygiene when visiting us for a service. In some cases, we will advise our lovely Guests to take a quick refreshment. Our spas always have showers available for Guests. We reserve the right to refuse or cancel a service if the therapist and the branch manager assessment comes back negative. Please accept our apologies in advance for inconvenience caused.



9/ Appropriate Medical Condition(s): The Privé Spa is and always want to be a safe place for our staff and Guests. If our therapist and branch manager believe your health condition is not suitable during the service, we reserve the right to suspend or cancel a service. Please accept our apologies in advance for inconvenience caused.



10/ Appropriate Behavior: The Privé Spa is a respectful and classy institution where inappropriate behaviors are not tolerated. Guests who demonstrate explicit behavior for instance sexual gestures or advances will be immediately escorted out of our premises, reported, and prosecuted by the authorities to the full extent of the Law.


11/ Use of Technologies: The Privé Spa uses technologies to enhance the quality and the customer experience. We, for instance, use walkie-talkie also called wireless portable interphone to communicate between our staff. Our salons are equipped with free WI-FI for our Guests. The service is complimentary but the Guests must agree to the WI-FI terms before being able to connect to our network (WI-FI Terms). All Privé Spa venues are continuously monitored by CCTV for the safety of our Guests and our staff. Footages of the services are automatically deleted after one month and are used for quality control purpose and training. The Guests have the right to request the footage of their services by email (mgmt@theprivespa.com). Access to these footages are restricted to authorized personal only and strictly confidential. Photographs may be taken before, during and after the services in order to control the quality, ensure the best after-sale-service. These photographs may be used for marketing purposes with the oral or written consent of the subjects. The Privé Spa also uses Artificial Intelligence (AI) to generate portraits of subjects to avoid the use of real persons. As a matter of fact, all these technologies are reliable, environment friendly and does not produce harmful radiation over the limits prescribed the local regulations. The Privé Spa thanks its wonderful Guests in advance.


12/ External Therapist: The Privé Spa does not recommend nor allow the use of external therapist in our premises.


13/ Accompanying Pets: The Privé Spa loves animals. We only always allow accompanying dogs when the latter are service dogs. As a rule of thumb, quietness and hygiene must always be respected in all salons. If you wish to bring your lovely furry friend, please contact the branch you wish to visit and discus with the branch manager.


 14/ Discrimination: The Privé Spa believes everyone is beautiful, and that is the reason we are. We therefore do not make any difference nor discrimination among our Guests or employees. Everyone is welcome whatever, nationalities, genders, and sexual preferences.


15/ Hygiene: The Privé Spa is a top-rated establishment where hygiene is not to be compromised. Our staff perfectly groomed and prepared. All therapists follow our strict hygiene guidelines that includes, but not limited to, frequent disinfection of hands, one set of tools per Guests as we do not use one set twice, the use of gloves anytime it is possible (excluding certain services for which the skin contact is necessary). If you have a remark or want to know more about our hygiene practices, please contact us by email mgmt@theprivespa.com.


16/ Service Language: The Privé Spa is an international chain of spa, nail care and lash salons. All our venues offer services in the language of the country where the service is delivered but also in English, as standard. Effective communication is the key to a successful experience.


17/ General Feedback: The Privé Spa believes that the most demanding Guest is always the best Guest as they show us how to improve ourselves and become better. We therefore welcome their feedback and feedback in general as a gift, a privilege and eventually a lesson. We offer multiple channels of contact at all levels to listen to and to collect your feedback. We want to hear from you. After all, we did all of this for you, having feedback from you is our dearest pleasure.


18/ Online Reviews: The Privé Spa staff may encourage you to write an online review to support our business either locally or internationally on the famous platforms such as Google Maps. We always aim at the best experience for our Guests, therefore if you are happy with us, please share it with the next person around you! You will make another person happy. In some cases, you may even receive a gift or a discount for your generosity. Please see conditions in shops. But of course, there is no obligation!


19/ End of Service: Hospitality is at the center of our philosophy. Hence, when the service is over, we offer an additional 15 minutes after the end of the service for our Guests to replenish themselves with energy before leaving us. If the seat occupied by the Guest is not booked, and upon request from the Guest, we will be happy to allow the Guest to stay longer and enjoy the Privé Lifestyle with us.


 20/ Check Out: The Privé Spa adopts a pricing strategy that is transparent and fair. As explained earlier, rates and bills are showed before the services and accepted by the Guests before the service even starts. The time for checkout comes, we kindly ask our Guest to review the bill and check if all correct one last time before proceeding to the payment. We invite our Guest to share with our teams any concerns they may have had before, during or after the services. If all is fine, we kindly invite you to proceed with the payment.


21/ Last Booking: similarly to other industries, The Privé Spa has adopted the principle of last booking to ensure the respect of work hours for our employees and the wellness of the staff. Therefore, all our branches (except special cases) will accept their last walk-in at 8:00PM. The services chosen must be completed within the working hours of our branches. If the service(s) require more time, we would request our Guests to consult the branch manager on duty to know if the branch can offer that service(s) on time. We cordially invite our Guests to book all services in advance using our multiple platforms to receive proper guidance. We also invite them to arrange their appointment as early as they can to make sure they receive the service(s) they have been looking after! 






Guests are expected to use the spa facilities in a respectful and appropriate manner, considering other Guests’ comfort and privacy. Guests are required to follow Privé Spa’s rules and guidelines when using the spa facilities.


1/ Parking Access: The Privé Spa’s locations always offer either free parking or self-parking. Please consult your local branch for more information. Please remember that in any case, the spa cannot be held responsible for any damage or theft of your property.


2/ Guests Kids: The Privé Spa services are designed for adults and kids aged 7 and above. Minors under this age must be accompanied by their parents to use our services. Their parent(s) (or legal tutor) agree on the terms & conditions of service for and in the name of their kids.


3/ Accompanying Kids: The Privé Spa allows kids to accompany their parent(s) as long they respect the quietness and the freedom of other Guests to enjoy their Privé Spa time. The kids should either be installed near the service station or at the lobby. The Privé will do its best to accommodate the kids, but the Privé Spa will in no case ensure the guard nor will check on the kids as we are not allowed by law to provide that service. Consequently, the parents will bear full responsibility in case of accident and agree to pay for all damages resulting in the lack of care of the kids or due to the kids ‘behavior to any involves parties.


4/ External Food and Beverages: The Privé Spa do not recommend eating during the service for obvious hygiene reasons. However, we allow external food and beverages to accommodate a small hunger or thirst of our lovely Guests, but we insist on the following facts: the food or beverage must not have a strong scent that could hurt or annoy other Guests; the food and beverages should also not have any impact of the company operations. By consuming inside our premises, the Guest accepts to pay for all damage related to food consumption including cleaning charge if any. We invite our Guest to consume in the dedicated areas before or after their services.


5/ Complimentary Drinks: We offer free beverages (limited to 5 per service) for the Guest, including accompanying party. Any discomfort or misfortune resulting from the type, the nature, the composition, or the properties of the drink served by the Privé Spa (temperature, etc.) is accepted by the Guests with all its consequences.  Privé cannot be held responsible for any outcome resulting from the food or drink offered in our premises as it has been considered accepted as-is by the Guests at the time of serving.


6/ Smoking: The Privé Spa is a smoke and vape free environment. It is therefore strictly prohibited to smoke or to vape inside our facilities by internal regulations and by law. Smoke will 1/ activate the central alert system, 2/ alert the fire department and 3/ trigger the evacuation of the whole building. The costs and expenses related to these will be paid by the offender.


7/ Use of Phones: The Privé Spa is a spa, and we offer a quiet environment for all our Guests. The use of phone in the treatment room can be accepted, exceptionally, at the lowest level and for the shortest time. We do not allow talking loud in the spa for respect for others. The Privé Spa reserves the right to end/cancel a service in case the tranquility of other Guests and services are in peril.


8/ Appropriate Clothing: The Privé Spa is an elegant institution where many very important people meet and spend quality time, it is necessary to wear properly when visiting us. We reserve the right to cover you a little if necessary if we believe our AC will make you sick.


9/ Salon Hygiene: The Privé Spa is a top-rated establishment where hygiene is not to be compromised. Our salons are always in pristine conditions. The restrooms are showers are inspected and sanitized at least every hour. We, therefore, expect our Guests to use our premises with the same care of hygiene as it was offered to them at first. If you have a remark or want to know more about our hygiene practices, please contact us by email mgmt@theprivespa.com.


10/ Criminal Activities: The Privé Spa believes in a world in which there is no criminal offenses. If a criminal act is witnessed in our premises, The Privé Spa will be in a position to contact the nearest police station to report the violation and leave the final decision to the police officers.







Once the bill is settled, it is considered that you are happy with the service and its price.


1/ Issue Reporting: However, if you are not satisfied with the service(s), please kindly talk to our Customer Care Attendant or on-duty Manager before the payment. Due to the nature of our business, we insist that all complaints must be handled during or immediately after the service. Complaints coming days after, will not be handled unless falling into the section 5/or the section 6/.


2/ Remove and Refund: If the issue cannot be resolved satisfactorily in the shop, the services/products will be removed, and the bill will be undue. If you keep the product, the bill is due.


3/ Refund Policy: If for any reason after the payment, a refund is agreed between the parties, it will be done with a voucher with 2 years validity to be used in any of our salons. Please note that we do not operate bank, cash, or any other refund method.


4/ No Warranty: None of our services or services come with a warranty except the ones described in the section 5/ and 6/ below.


5/ Shellac / Gel / Nail Extensions Warranty: Privé offer 3 days warranty on the Shellac, any gel polish and extensions. Any issues related to our craftsmanship will be fixed and/or replaced with the same color. If Guests are willing to amend the design or the color, an additional fee will be charged. Only quality issues related to our craftsmanship will be addressed. If Guests remove or degrade the products on purpose, Privé will not be held responsible. Photographs are taken for each service for quality assurance. So please do not alter or remove the gel/acrylic yourself, as it will void your warranty. Kindly report the issue to us as soon as possible, we will arrange a convenient time for you to come back.


6/ Brow / Lash Lift /Lash Extension Warranty: After the payment which marks your full agreement with the terms, price, style, fullness, shape and overall result of your new lashes, redness or irritation may appear within 24 hours. We would recommend eye drops to ease the process. If after 48 hours, symptoms of reaction persist, we would advise you to come back for a removal and a refund. The removal at our salon must happen within 48 hours with the symptoms still present. Nonetheless, these cases are extremely rare because our Guests already know about their allergies prior to the service. Please refer to the consent form in which you acknowledge and accept the risk of allergic reaction. If you are not in town, we would need a medical certificate clearly stating the reason of the medical condition and dated within 48 hours of the service to process a refund.





1/ Group Booking Deposit Payment: The Privé Spa accepts booking for groups. These will be accepted with the payment of a deposit upfront. Please note that a minimum amount per Guest maybe be requested. Please contact the branch you wish to visit for more details about the payment of that deposit and the services you wish to use during your visit with us.


2/ Group Cancellations: These should be made at least 10 days in advance. Failure to provide sufficient notice will result in a cancellation fee equal to the deposit.


3/ Service Payment: We accept the following forms for payments: cash, bank transfer, all major credit and debit cards, electronics wallet such as WeChat pay, Alipay. Please consult your branch locally to have an exhaustive list.


4/ Delayed Service Payment: If the Guest wants to pay but is not in a position to settle the amount in full because of a lack of cash e.g., the purse is left at the hotel or if the credit card is rejected, or any other reasons, the discretion of The Privé Spa manager on duty will be requested.  


5/ Non-Payment: The Privé Spa believes that all executed work deserves to be compensated as following the terms initially agreed upon. We also believe that if a Guest does not enjoy the service, the Guest should immediately suspend it for adjustment. If the service has been used until the end without any complaint, especially after several of our enquires, it is fair to believe that the service went successfully, therefore the payment is due. If for any reason, the Guest refuse to pay, The Privé Spa will be in a position to contact the nearest police station to report the incident. The Guest will not be allowed to leave the premises until the police officer arrives to redact the police report.






1/ Vouchers & Offers: The Spa may offer vouchers and special offers. The Guests may purchase vouchers for spa, nail care, and lash services. They are all subject to specific terms and conditions, as indicated on each voucher. Please refer to these.


2/ Corporate Offers: The Privé Spa works with international companies to offer the best beauty deals for their staff and employees. Please refer your corporate deals to check the specific terms and conditions. You may as well contact us by email info@theprivespa.com






1/ Waiver of Responsibility: The Privé Spa and its staff members will not be liable for any personal injury, loss, damage, or theft incurred during the use of our spa, nail care, and lash services. We decline all responsibility if any accident or trouble happens in the surroundings of the premises, on the way or out of the salons to Guests and the accompanying person(s).


2/ Limit of Responsibility: By accepting the service, the Guests acknowledge that spa treatments involve certain risks, and they voluntarily assume all risks associated with the use of our services. You also understand well the potential harm and damage that such a procedures/service may cause. If during a service or during your time in the Privé Spa premises, an accident occurs due to one of our staff and our professional responsibility is clearly engaged, the professional insurance covering The Privé Spa will take over. In any case, the Guests agrees that amount of compensation will never exceed the price of the purchased service.







By using our spa, nail care, and lash services, Guests are deemed to have automatically accepted and agreed to these Terms and Conditions. This clause is reminded during the booking and at the time of confirmation.





The Privé Spa reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective upon posting on our website or in our spa premises. Guests are encouraged to review these Terms periodically.





These Terms and Conditions shall be governed by and construed in accordance with the laws of the country where the service is delivered, without regard to its conflict of law principles.





If you have any questions or concerns about these Terms and Conditions or our spa services, please contact us at mgmt@theprivespa.com.




By using our spa, nail care and lash services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our services.



Miss Janice LE IP



The Privé Spa

[updated on 08.08.2023]