Please feel free to reach out to us at any time via our WhatsApp hotline, and a member of our team will be happy to respond to your inquiry promptly and efficiently in English.
Assistance in CHINESE:
Discover our Wechat Mini App, book services and see how you can enjoy our services on the most luxurious nail care and spa in the capital of China! The mini app is partly in English and can be accessed via the “scan” function of WeChat only.
Scan to book your service with the Privé Spa in China using the LINE app. Service will be ensured in English, Mandarin, and Cantonese.
Scan the QR code below to jump to our Red Book page where millions of tourists and travel fans meet daily. You will discover photos, videos and review of the Privé Spa. The Red app page of Privé is exclusively in Mandarin, please use your camera to scan this QR code!
Discover the feedback of all wonderful Guests on the famous Dianping app. Where each Guest can book, enjoying coupons and vouchers from The Privé Spa. Meet us there! Dianping page is exclusively in Mandarin and can be accessed via the “scan” function of WeChat only.
frequently asked questions
We accept cash and
Can you serve me in English?
The Privé Spa has embraced since its inception international standards.
We are able to assist and help you in fluent English, Vietnamese, French (remotely), Mandarin and Cantonese.
What are your business hours?
All branches are open from 10:00 to 21:00 (with the last service at 20:00), every day including holidays.
I would like to have more information before booking.
Not a problem! Please visit our linktree, we are gathering everything that you need to know more about us and our services. See you there.
When can i expect my booking to be confirmed?
It usually takes up to 12 hours to confirm your booking. Please be kindly reminded that a booking is only valid if it has been confirmed by us!
I have an urgent request, what shoud I do?
If urgent, please call +84 90909 5491 (D1) or +84 90909 6491 (D2 & LM 81) for assistance and +84 90909 1140 or +84 90909 5606 for escalation.
We are usually very responsible on social medias, do not hesitate to use our linktree menu, all is in there.
what are you doing with my data?
Please note that we are not processing your data with third party providers.
It is important to do the right things for our communities, always.
use & REFUND/warranty terms
Before your service, we cordially invite you to consult our general terms of services attached (including medical condition(s) disclosure, bookings, cancellations, service, refund and warranty). Our global data privacy policy can be consulted here.
By using our services, you accept our terms of use.